摘要:保健品是一种比较特殊的商品,它介于药和食品之间。随着人们健康意识的不断增强,追求高质量的生活成为理性的中国消费者的一种时尚表现。
目前中国大陆的保健品市场已进人品牌的战国时代,知名的品牌已逾300多个。但即便是这样一个看似成熟的市场,仍然常有商家感叹为什么自己投入了大量的广告费,可品脾的形象在消费者心目中仍是模糊的。中国保健品行业进入了有史以来的第三个低谷,连续两年销售额快速下滑,数据表明,2003年的中国保健食品企业的总销售收入为193.08亿,这个数字较2000年的水平大约下降了60%。
中国的保健品品牌往往不能长久地维持自己的品牌优势。产生这种结果的原因有很多:品牌增多导致企业间竞争更加激烈,消费者更精明,更挑剔,更个性化等等。概括的说就是我们目前面临着替代商品(Same Value Product)泛滥的市场状况。企业主导下的致力于产品开发的传统营销概念在变化的市场环境中暴露出缺陷,消费大众也开始显示自我,形成独立存在。因此,通过大众媒体接近更多消费者的"大众营销"逐渐被以消费者个体为对象的"1对1营销"所取代。"物资不足时代"的市场营销方法开始失去效果,把消费者平均化的"通用(One-fit-all)"型传播也失去了以往的威力。虽然其中也不乏在激烈竞争中屹立不到,它们通过自己的取胜之道获得了成功。但是在市场持续走低的环境下,企业各部门如果仍然只顾实现自己的目标而不顾企业的整体需要、不顾消费者的需求的话,它所面临的将是代价高昂的重复浪费和无效工作。为了实现传播活动的完整以产生协同效应,企业必须将各自为阵的内部部门以及与消费者的每一个接触都协调起来,使彼此达到和谐。这样一来整合营销就越来越被保健品商家所注意了。
IMC是随着历史发展产生的概念。一方面,企业营销管理者认识到市场的变化,如消费者的个性化、信息与购买的多样化等,纷纷根据自己的立场或目的执行营销机能。而"4P''s"各要素间缺乏相互补充的连贯性,这就迫切需要能够调节和整合各种营销活动的新概念。IMC提出的"4C''s"理论对现代营销影响很大,人们不得不重新考虑怎样才能使企业与利害关系者间的沟通成为可能。整合营销传播是现代商业的一种致胜之道,它所要树立的正是品牌的"长治久安"。保健品行业正在经历一次革命,革命的核心是:从单纯的产品,转化为"健康顾问服务";如果以前保健品营销比拼的是广告轰炸,今天的保健品营销比拼的则是企业掌握目标消费者资源、向目标消费者提供健康顾问服务的能力。整合营销传播将借助各种传播和行销手段,传播同一种品牌形象,使品牌脱颖而出。
关键词:保健品 中国市场 营销模式 整合营销传播 整合顾问营销
Abstract:Health care product is one kind of particular goods,It is medicine and food between. Continuously heighten in the wake of what people''s health was conscious of,pursuing the high quality life becomes one kind of fashion behaving of the Chinese consumer.
At the moment Chinese mainland health care product marketplace has moved forward man''s brand the period of the Warring States,The noted brand has gone beyond more than 300. Even if yet being such one seeing the as if mature marketplace,Yet constantly there is company to sigh with feeling why self to put in the greats quantity rates of advertising,It yet be indistinct that yet the product spleens forms are living in the consumer frame of mind. The Chinese health care marketplace full into third all-time low throughout history,The successive sales of 2 years let down speedily,Data make known, the Chinese health care food business invariably markets that the revenue is 193.08 hundred million in 2003,This figure in 2000 level about dropped 60%.
The China health care product brand frequently can not be maintained permanently the brand preponderance of self. The reason to come into being this kind of result possess a lot :The brand is grown in number to cause between the business contest more intensely,Consumer is more shrewd,Still more find fault with,Still more the individualization waits. Hence,be close to " the people''s marketing " of even more consumers being substituted with consumer''s individual by target " 1 to 1 marketing " one by one by means of the people''s mass media. "Goods and materials scarce age " the marketing means in marketplace starts losing effect ," current ( One-fit-all ) " mould equally dissolving consumer is propagated also to lose the might in the past. Can not stand erect reaches although in it also plentiful being living intensely in the contest,They by means of self scores a success the road obtained the success. Yet being living, the marketplace is continue to go away below the low environment,In case business every department yet is absorbed in achieving the target of self but ignoring the business entirety necessaries、Ignore the demand of the consumer words,That it is confronted with shall be cost expensive repeatedly waste and invalid work. Propagate maneuver integrated in order to achieve to come into being the cooperation effect,The business have to along with wholly harmonize respective against the each contact of consumer in the interest of the battle array inside department,Cause to attain one another harmoniously. So " IMC " was simply more and more paid attention to by health care product company.
The IMC is the approximately idea come into being in the wake of the history is developed. For one thing,Business marketing administration person understands the alternation up the marketplace,In case the individualization of consumer, the message awaits against the make varied buy,One by one on the basis of self stand either aim performance marketing function. Lack continuity which supplement reciprocally between " 4P''s " every key element,That this urgently necessaries can be regulated and the different marketing maneuvered of conformity newly approximately. Theory is very great to the contemporary marketing effect to " 4C''s " that IMC proposes,People have to consider what causing linking up becomes probability between business together with formidable relationship person once more. One kind that the IMC is a contemporary trade is extend wonderfully the road,That it will be established is being brand " lasting political stability ". The health care behavior trade is undergoing once the revolution,The core of revolution is :Through the produce,Transform to " health adviser serves ";In case the health care product previously marketing is that the advertisement is bombed than what pieces together,Today the health care product marketing piece is that the business masters target consumer''s resources than pieces together、Supply the capability that well adviser served to target consumer. The IMC shall draw support from different propagations and the selling measure,Propagate identical kind of brand form,Cause the brand revealing itself.
绪论
保健品是一种比较特殊的商品,它介于药和食品之间。在中国保健品曾几何时是不为人所看重的,只因一句“药补不如食补”。然而目前,在中国随着人们健康意识的不断增强,追求高质量的生活成为理性的中国消费者的一种时尚表情。中国的入世,国际化进程的不断加快与世界先进的文化观念的频繁接触,“保健品不是药,服用保健品是为了保健而不是为了治病"这种观念被得到了广泛的认可,这最终导致消费需求发生了根本性的变化。
但是保健品市场目前面临着替代商品(Same Value Product)泛滥的市场状况。企业主导下的致力于产品开发的传统营销概念在变化的市场环境中暴露出缺陷,消费大众也开始显示自我,形成独立存在。因此,通过大众媒体接近更多消费者的"大众营销"逐渐被以消费者个体为对象的"1对1营销"所取代。"物资不足时代"的市场营销方法开始失去效果,把消费者平均化的"通用(One-fit-all)"型传播也失去了以往的威力。