中外运速递北京地区提派网络问题分析及解决

论文编号:WL383  论文字数:10596,页数:24  附答辩PPT，开题报告，外文翻译，实习报告

【摘要】
 快递业是当今发展较快的产业。随着中国经济持续繁荣和对外贸易的快速增长，快递服务不仅越来越受到社会各阶层客户的普遍欢迎，还与信息技术和互联网发展相结合，成为电子商务实现实物配送的主要途径，客户对于服务的时效性要求也越来越高，所以在硬件设备和人员配备相差不大的情况下，为了提高提派速度，线路规划和网点布局就显得尤为重要。
 本文主要通过对中外运速递北京分公司的提派实际路线，运量，需求分布，人均提派量，提派失败率等现状的分析，发现主要问题进而提出解决方案，将双向对开车思想引入，运用运筹学最短路延伸的数据方法以及软件模型建立二级集散点，解决问题，使派送效率上升，使公司服务上升，进而提高利润率。

 
 关键词：中外运速递   提派网络   优化

【Abstract】
 Express industry is the rapid development of the industry. With China''''s continued economic prosperity and the rapid growth of foreign trade, the courier service not only more and more all sectors of the community, which was widely welcomed, but also with the development of information technology and the Internet combine to achieve physical delivery of e-commerce to become the main channel for customer service The timeliness requirements are also getting higher and higher, so the hardware equipment and personnel with similar circumstances, in order to increase the speed to send, network planning and distribution lines it is from is very important.
 This paper by the Beijing Branch of Sinotrans courier to send the actual line of traffic, demand distribution, the per capita amount to send, to send the failure rate, and so the status quo analysis and found that the main solution to the problem then, will be thinking of the introduction of two-way drive , The use of short-circuit the extension of operations research methods and data software model to establish two distribution points, to solve the problem so that the delivery of increased efficiency, the company services increased, thus improving profitability.

 Keywords: Sinotrans Express  Delivery network  Optimization

目录
一、快递业概述 1
（一）快递业的概念 1
（二）快递的特性 1
（三）快递市场的分类 1
（四）快递行业的特点 2
二、中外运速递北京分公司现状分析 3
（一） 企业基本情况 3
（二）北京地区提派区域的划分及车辆人员配制 4
（三）业务量分析（因南区和西区为代理，所以暂不做分析） 9
（四）大客户取件需求分析 10
（五）提派作业相关指标分析 10
三、中外运速递北京地区提派网络核心问题的解决方案 12
(一)方案总述 12
(二)解决方案 13
1.对开车辆的选择 13
2.二级站点的选址 13
3.车辆线路选择。 16
(三)方案的评价 18
1．评价指标的选择 18
2．具体步骤 18
3.结论 19
参考文献 20
外文文献与翻译 21
致  谢 27